Achieving shared objectives by harnessing pooled and connected intelligence - that's the promise of collective intelligence in business. Although it has come to the fore in recent years, it is still sometimes misunderstood and difficult to develop. So how do you create a context that encourages collective intelligence? What levers should you use? Following on from our article on ‘the essentials of collaborative projects’, we would like to propose a list of factors contributing to the creation of a favourable context for the emergence of CI.